e-availability provides a wide range of online booking systems, all of which can be customised. This section provides an overview of some of our latest clients and how they have used our products to meet their business needs.
Ticketing Solution for Corby+Fellas: Phase 2
Earlier we reported that e-availability has developed an API for its Ticketing System that communicates with the point of sale system provided by Corby+Fellas, a retail systems developer. Phase 1 involved developing the API to communicate with Corby+Fellas Electronic Point of Sale (EPoS) system, so that customers could purchase tickets in store at the checkout tills. Phase 2 involved developing the API so that tickets can also be purchased online at the retailer’s website. Millbrook Garden Centre is once again the flagship client with more retailers to follow by the end of the year.
Website: Corby+Fellas
New Ticketing System for Simpsons Garden Centre
Simpsons Garden Centre is using e-availability's Ticketing System so that parents can book a time slot online for their children to visit Santa’s Christmas Grotto in store, and pay via a secure online payment gateway (PayPal). The system captures information about each child, such as his or her name, age, gender and hobbies. Santa and his elves read this information to make sure they give the best gift possible! Please get in touch if you would like to discuss the Ticketing system and how it can be customised for you.
Website: Simpsons Garden Centre
Customised Appointment System for Groundwork
Groundwork is an environmental regeneration charity. Green Doctor is one of their programmes of work; Green Doctors offer practical advice to householders to help them make their homes more environmentally friendly and cheaper to run. When utility companies Thames Water and Southern Water commissioned Groundwork to encourage their customers to take advantage of the benefits of a water meter, Groundwork employed e-availability’s Appointment system to improve the process of appointment making. That was back in 2011 (see our case study for details). Since then, e-availability has continued to work with Groundwork to tailor the system to their specific needs, extending its use beyond appointment making. Most recently, e-availability has customised the system to allow Green Doctors to manually and automatically collect data on their mobile devices (e.g. number of attempts to contact the householder) and save it back into the Appointment system—previously Groundwork used our Appointment system to make appointments, but iFormBuilder to collect and save data relating to those appointments to a separate Groundwork database. Our new solution is more cost-effective and integrative, providing better control and reporting.
Website: Groundwork
New Ticketing System for Millbrook Garden Centre
Gearing up for Christmas! Millbrook Garden Centre is using e-availability's Ticketing System to allow parents to book a time online for their children to visit Santa's Christmas Grotto in store, and pay via a secure online payment gateway (PayPal). Information such as the child's name, age, sex and hobbies is captured so that Santa and his elves can give suitable gifts! The Ticketing System uses an API created by e-availability to communicate with the electronic point of sale system used in the Millbrook Garden Centre stores (Corby+Fellas WinPos system). This means that bookings can be taken in store at the checkout tills, as well as online. Millbrook Garden Centre will continue to use the system during the year for other special events.
Website: Millbrook Garden Centre
New Ticketing System for Bella Jane Boat Trips
Bella Jane on the Isle of Skye provides a range of one-way in/out and return boat trips between Elgol and Loch Coruisk and the seal colony in the heart of the Cuillin Mountains. The existing booking form allows customers to select a departure date, boarding time and group size. Bella Jane staff manually screen numbers in order to put a stop on bookings when the boats reach maximum capacity and staff manually allocate trippers with a return boarding time. The new e-availability ticketing system will automate these time-consuming processes, as well as enable online payment for bookings.
Website: Bella Jane