e-availability Helps Pearlys Keep their Clients Smiling!
e-availability has enabled Pearlys, one of the largest teeth whitening companies in the UK, to increase daily bookings using their Internet-based appointment module software, which updates directly to Google calendar and Blackberry devices.
Liz Ridley managing director of Pearlys said "I am so very happy with the product and your support, it's making our lives so much easier and also we're much more efficient. We've taken over 200 bookings in the 2 and a bit days it's been up and running and without it we would only have managed about 40! I really appreciate your attention and feel that you do everything that you can to iron out any teething problems."
David Powell of e-availability said "We were more than happy to see if we could come up with a solution that enables Pearlys to automate the process for booking online for the appointments that are available direct through their many consultants based around the country. The solution used our own appointment system linking through automatic updates to the consultant Google calendars that then alerts the consultants ‘in-the’field’ about forthcoming bookings via their blackberrys – a consultant can now be alerted in seconds about a booking, before they were manually taken over the phone and updated by sales staff – a process that sometimes took hours."
Website: Pearlys
New Ticketing System for the NHS
NHS Improvement's strength and expertise lies in practical service improvement. It has over a decade of experience in clinical patient pathway redesign in cancer, diagnostics, heart, lung and stroke and demonstrates some of the most leading edge improvement work in England which supports improved patient experience and outcomes. e-availability's Ticket Booking System will allow NHS Improvement to easily manage events and courses for NHS staff, via a link on their Intranet. The system will incorporate additional functionality to allow staff to select from a choice of break-out sessions and modify or cancel a booking.
Website: NHS Improvement
New Ticketing System for Nottingham Raceway
Nottingham Raceway offers raceway karting and ice skating activities, including catering and a play area for children. The Company will be using e-availability's Ticketing System and Payment Module to sell tickets online for all their events and corporate, stag and hen, and birthdays packages. The system will operate via a link on their website and the payment module will enable secure payments online through Sagepay.
Website: Nottingham Raceway
New Course Booking System for Benslow Music Trust
Benslow is a charity that offers a year-round programme of residential and day music courses, summer music schools, seminars and concerts, given in a relaxed, friendly and uniquely supportive atmosphere that inspires all who come. Benslow has commissioned e-availability to integrate a combined Course Booking and Accommodation System into their forthcoming new website. The system will allow Benslow customers to find the course they want, and book accommodation for residential events.
New Ticketing System for Hamleys
Hamleys is one of the world’s largest toy shops and the flagship store in London is a major tourist attraction. Using e-availability’s ticketing system, parents can now book convenient times online for their children to visit Santa’s Christmas Grotto in the London, Glasgow and Dublin stores. e-availability’s payment module and the “extras” module was employed to take payments online and to capture additional information relating to each child such as age and dietary requirements/allergies.
Website: Hamleys
New Appointments System for Groundwork
Groundwork is a national environmental regeneration charity. Home water and energy advisors, called “Green Doctors”, conduct home visits and offer practical advice to householders for improving water and energy efficiency, helping them save on their utility bills for the good of the environment. Groundwork employed e-availability’s appointment system to accept bookings online for Thames Water customers, as well as over the telephone. In the first 3 days of installation, over 175 appointments were taken, representing a 10-fold increase, exceeding all expectations! Phase 2 will involve implementing an offline database for Southern Water’s Green Doctors, running on the Apple iPhone and iPad, enabling them to book appointments even in areas with poor telephone reception.
Website: Groundwork
New Ticketing System for Ruxley Manor
Ruxley Manor is one of the largest garden centres in Kent. Using e-availability’s ticketing system, customers can book convenient times online to visit John Lawson’s spectacular circus. e-availability’s payment module and the “extras” module was employed to take payments online and to capture additional information relating to each child such as age, name and dietary requirements/allergies. The system will continue to be used over the coming months for booking a visit to Santa’s Grotto.
Website: Ruxley Manor
Ticketing System for Orkney Science Festival – Sponsorship
e-availability is delighted to have sponsored the Orkney Science Festival in Scotland for the second year running. The Director, Howie Firth, was delighted with the ticketing system, "e-availability's ticket booking system is really superb. For an event organiser, a ticketing system is a precision tool like a saw for a joiner, and has to be chosen with the same care. We're a big festival, with around 3,000 attendances at over 50 events, and the use of the e-availability system has lifted up our whole ticketing operation. I reckon that by using it we are able to save at least one week of time in the festival preparations, and we get so many additional benefits, for instance we can operate bookings from as many sales points as we like. In addition to all its other advantages, it is also very user-friendly. I really think it is the premium system in its field, and that e-availability has a great future".
Website: Orkney Science Festival